Rooturaj's Blog

The words of a Techie who loved Nature.

Archive for June, 2011

I just ruined my last weekend trying to install Redmine on my shared hosting account featuring cPanel. This one is on Hostgator. I do not want you to face the same problem while dealing with the totally fucked up installation process of Ruby on Rails Redmine Application. Use this installation guide drink lots of fluids, put on some music and you will be done in half an hours time. Good Luck.

Gathering the Resources

Lets get our software code first. I assume you have already visited Redmine and read the requirements then you can download the code here. I am using the stable release 1.2.o in this case. That’s the latest avaialable.

Now we need to activate SSH (secure shell access) on your hosting account to execute the ruby commands. Yes some command like tasks are involved here and we don’t have another option. Some Cpanel  dashboards have an Icon where we can activate SSH but Hostgator for some mysterious reason does not want us to use that. So you can raise the issue through a chat support request or ticket.
Get winscp or putty to connect to your SSH.  I used WinScp which acts as a kool FTP client as well.

So now lets connect to SSH. Note the Ip address from your hosting account (left column) and use your hosting account credentials to login to SSH. Almost the same way use do it with FTP clients. See the screenshot below to launch the SSL.

Now go to your control panel and trace this Ruby Icon. See the pic below for reference.

click the icon in red box.

Next we have to create a place for our ruby application in the Rail_apps area. Remember this is not a public_html thing so it goes in a different place. I am saying that because you will have to do some file level  modification on this latter. So you know exactly where you ruby files are.

Leave the Redirect part for the end when the installation is complete

Post to be continued …. need a break. :)

How to pick a good live chat support for your business

Posted by rooturaj On June - 15 - 2011

Increasing the business output is only possible by providing a customer satisfaction in all aspect of business. Business aspects include many things, but the most important aspect is the interaction with customers to sort out there queries and providing them support even after the business. For providing better solutions to the customer problems companies with large business and capital are moving from asynchronous support to live support.

The asynchronous support includes support via emails, postal service and call back services. In this case customer drops the query and waits for the response from the customer care support of the company. This is sometimes annoying for customer. Considering the value of time of the customers, companies are now providing live support to their customers by using live chat support.

Live chat support is the free service to customer and it’s easy for them to use it. It’s just like having a chat on instant messenger, but on a dedicated business topics and queries. The live business chat is accessible to the customers via business website. Any visitor can log on to the website and can click a simple live chat icon to directly interact with the business representative or customer care executive.

Live Business chat is no doubt an effective solution to customer to get the solution to all kind of business problems. For business firms there are few tips to provide their customer any easy interaction in a business chat. Few things can make your live business chat service not only effective but also make it more usable. This will also help you to pick a perfect live chat support for your business.

This one is a personal favorite. Super fast and robust https connection. My favorite live chat service.

  • Multi tasking: The live business chat should provide interaction with multiple clients at once. This can save customer’s time and money
  • Choose a business chat program that allows you to customize interface design; this can help you to promote business via live chat support.
  • Better is to choose a web based chat system for your business as this will increase accessibility of your business customers.
  • Choose a business chat program that allows your customer to access your chat support on the go service and on any web browser.
  • Your business chat support should be without any software installation and initially it should be offered in free trial basis.
  • Customer feedback is important for improving the service, so your business chat program should consist of an option to drop a suggestion or feedback of the customer experiences.
  • One most important thing that should be in your live chat support program is the real time statistics like referring URL, IP address and the geographical location to understand the expectation and need of customer.

To achieve great success in the business using Live Chat is easy, only you need to take care of customer interaction experience and functionality your customer is looking for along with the answers to their queries.

How to Gain Facebook Fans and twitter followers free

Posted by rooturaj On June - 10 - 2011

Before I tell you how to get unlimited free Facebook likes and Twitter followers please take a moment to read my previous post about buying facebook likes and fans. This post will tell you the SECRET to thousands of Fans for your business page or fan page on Facebook. You can use this same system to build Twitter followers and YouTube Channel views ans subscriptions. People charge somewhere between 5$ to 50$ for this simple tutorial. I am providing it FREE. Enjoy.

Follow the instructions strictly. You can do as you like once you are familiar with the system. Till them stick to the line.

Join Twiends . Sign up with your twitter account if you have one.

Once you join you get 15-25 free seeds. These seed are like credits to be used on this site.

Now go to settings and add your details. Verify your E-Mail address and earn extra seeds.

Add a Face book fan page in the Facebook Settings. See the screenshot below. You can add only those Facebook Pages that you have created or those you administer. So if you want to promote some other page as the creator to set you as the admin.

By default you loose 2 seeds everytime someone likes your page on twiends. If you have lots of seeds but not getting enough likes/fans then increase the seed value to 3. The higher the seeds the faster you get the fans and followers.

If you seek only country specific fans then tick your country option as show above. You can also set what kind of users are allowed to follow you. Set you seed offer and see your fans growing steadily over time.

Now the most important part is getting the seeds. Once you are out of seeds you get no birds. I mean you get no fan/followers.  You can get more seeds by liking other peoples pages, watching youTube videos, following twitter accounts and much more. Finally you can buy some seeds if you dont have spare time to kill doing all those activities I mentioned before.

You can replicate the same success with your twitter account and YouTube videos. But again remember my advice from previous post. (link provided at the beginning of this post). These are not the right kind of fans that will give you any long term benefit.

Thanks – I sincerely hope this helped you. If it did, like me or recommend this post to your friends please.

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